Ledger Getting Started Hub — ledger.com/start

A concise, practical presentation to help new users set up and secure their Ledger device and Ledger Live.

Overview

This guide walks you step-by-step through unboxing, device setup, using Ledger Live, and essential security best practices. It's aimed at new Ledger users who want a clear, actionable start.

1. Unbox & Verify

What to check (H3)

When you receive your Ledger device, verify packaging integrity. Official Ledger products come in tamper-evident packaging — no signs of prior opening. For peace of mind, always buy from ledger.com or an authorized reseller.

Quick checklist (H4)

  1. Seal is intact and packaging is undamaged.
  2. Included accessories: USB cable, recovery card, instructions.
  3. Download Ledger Live only from the official start page.

2. Initial Device Setup (H2)

Power on the device and follow on-screen prompts. Create a secure PIN and write down your 24-word recovery phrase on the provided recovery sheet. Never store the recovery phrase digitally.

PIN & Recovery best practices (H4)

  • Choose a PIN you can remember but is not easily guessable.
  • Write the 24 words in order—never take a photo or copy into cloud storage.
  • Store the recovery sheet in a secure, fireproof place (or split across multiple secure locations).

3. Install & Use Ledger Live (H3)

Ledger Live is the official desktop/mobile app to manage accounts, install apps onto your device, and send/receive crypto. Only install apps from Ledger Live's app catalog.

<!-- Example: Launch steps -->
1. Visit ledger.com/start
2. Download Ledger Live (Desktop or Mobile)
3. Open Ledger Live & follow on-screen connect steps
4. Add accounts for the cryptocurrencies you hold

4. Making Transactions (H4)

Always verify the destination address physically on your Ledger device before confirming transactions. Ledger displays the receive address on the device screen — compare it with the one in Ledger Live or the dApp before approving.

Safety tip (H5)

If an address appears different, cancel and re-check the app and device.

5. Security & Recovery (H5)

Never share your 24-word recovery phrase. Ledger support will never ask for it. Use strong unique passwords for associated accounts and enable two-factor authentication wherever possible.

If you suspect your recovery phrase has been compromised, move funds to a new wallet immediately using a fresh device and new recovery phrase.

Additional Resources

Below are official pages and trusted resources for deeper help — styled for clarity and quick access.

Ledger Getting Started — ledger.com/start Ledger Live — ledger.com/ledger-live Support Center — ledger.com/support Security Basics — ledger.com/security Products — ledger.com/products Ledger Academy — ledger.com/academy How It Works — ledger.com/how-it-works Blog & Updates — ledger.com/blog FAQ — ledger.com/faq Contact Ledger — ledger.com/contact

Quick Troubleshooting

If you face common issues, try these steps:

  1. Ensure firmware and Ledger Live are up to date.
  2. Try a different USB cable or port if the device isn't recognized.
  3. Check official support articles before performing resets.

Closing Notes

This hub is designed to be both a presentation and a practical checklist. Follow each step carefully — security decisions you make on day one matter for years. If in doubt, consult the official Ledger pages above or reach out to official support channels directly.